be99 Responsible Gaming – Play Safe in Pakistan

1. What Is Responsible Gaming

Responsible gaming means approaching casino games, slots and sports betting as a form of entertainment — the same way you might budget for going to watch a match at a ground or subscribing to a streaming service. You set an amount you are comfortable spending, you enjoy the experience, and you stop when that budget is used up regardless of what happened during the session.

The problem is not the activity itself; it is when the activity starts taking more time, money or emotional energy than a person intended. be99 is committed to giving every Pakistan player the tools to keep that from happening. None of the responsible gaming tools on this page cost anything to use, and using them does not put your account at risk or affect your bonuses.

A few core principles that underpin responsible gaming:

• Only bet money you have set aside specifically for entertainment — never rent, grocery or emergency funds.
• Treat every session outcome — win or loss — as the result of chance, not skill or system.
• Never chase a loss. A losing session is a session that has ended; the next session starts fresh with its own budget.
• Set time limits the same way you set money limits. Long sessions cloud judgement and increase the chance of impulsive decisions.
• Winning is never guaranteed. The house edge on casino games and bookmaker margins on sports markets exist to ensure the platform is sustainable over time.

2. Deposit Limits

The most effective responsible gaming tool available on be99 is the deposit limit. You can set a maximum amount in PKR that you are allowed to deposit within a specific time window — daily, weekly or monthly. Once that limit is reached, the platform will not allow another deposit until the period resets, regardless of how the session went.

How to Set a Deposit Limit

Log in to your be99 account and go to the Responsible Gaming section within your account settings. From there you can set or adjust a daily, weekly or monthly PKR deposit cap. The limit takes effect immediately once saved.

Decreasing vs Increasing Your Limit

Decreasing your deposit limit takes effect straight away — there is no delay. This is intentional. If you decide you want to pull back on how much you are depositing, that decision should take effect immediately without any cooling-off period getting in the way.

Increasing a deposit limit is subject to a review period. If you have set a limit and later want to raise it, the increase does not take effect immediately. This buffer period gives you time to reconsider whether the increase is genuinely what you want or whether it is a response to a frustrating session.

Payment Methods and Limits

Deposit limits apply across all payment methods — JazzCash, Easypaisa, Raast, bank transfer and card payments. You cannot bypass a set limit by switching to a different payment channel. The limit is account-level, not payment-method-level.

3. Session Tools and Reality Checks

Time can pass very quickly during a PSL match or a slot session. be99 provides session tools to help you keep track of how long you have been playing so that time does not creep up on you unnoticed.

Session Time Reminders

You can set a session time reminder that will alert you after a specified period — for example, after 30 minutes or one hour. When the reminder triggers, you can choose to continue or stop the session. The reminder is not a forced logout; it is a prompt to check in with yourself and decide consciously whether to keep going.

Session History

Your account keeps a full record of all your sessions — dates, durations, deposits, withdrawals and net results. Reviewing this history honestly is one of the most useful responsible gaming habits you can build. If you notice sessions getting longer or deposits increasing over several weeks, that is worth paying attention to before it becomes a bigger concern.

Loss Limits

In addition to deposit limits, you can set a loss limit — a maximum amount in PKR you are willing to lose within a daily, weekly or monthly period. Once your net losses reach that figure, further play is paused for the remainder of the period. This tool is particularly useful for sports bettors who may be used to tracking stakes but less used to tracking cumulative losses across many small bets on Cricket or Football markets.

4. Self-Exclusion

Self-exclusion is the strongest responsible gaming tool available on be99. When you activate self-exclusion, your account is suspended for a period you choose — you cannot log in, deposit or place any bets for the duration of that period. All marketing communications from be99 are also stopped immediately.

Available Exclusion Periods

• Short-term break: 1 day, 3 days or 7 days — useful if you feel a particular session or week has been too intense and you want a structured pause.
• Medium exclusion: 1 month or 3 months — suitable if you feel your habits need a longer reset period.
• Long exclusion: 6 months or 12 months — for players who feel they need a significant amount of time away from the platform entirely.
• Permanent exclusion: Account closed indefinitely. This option requires contacting support directly and is irreversible.

How to Self-Exclude

Go to the Responsible Gaming section in your account settings and select Self-Exclusion. Choose your preferred period and confirm. The exclusion takes effect within minutes. You will not be able to reopen the account before the period ends regardless of the circumstances, so choose a period that reflects a genuine commitment rather than a snap decision.

5. Budgeting Guide for Pakistan Players

Managing your entertainment budget properly is the single most practical thing you can do to keep gaming enjoyable in the long run. The steps below are straightforward but genuinely effective for players in Pakistan who want to enjoy be99 without it affecting household or personal finances.

6. Warning Signs to Watch For

Problem gambling often develops gradually. The following signs — in yourself or someone you know — suggest that gaming has moved from entertainment to something more concerning. If several of these apply, it is worth speaking to someone or using one of the tools on this page.

Recognising one or more of these signs is not a cause for shame — it is useful information. The responsible gaming tools on this page are available to every be99 user and contacting support to discuss your options is always the right move.

7. Protecting Under-18s in Pakistan

be99 is an adults-only platform. Anyone under the age of 18 is strictly prohibited from registering or using the platform in any capacity. We enforce this through identity verification during the account opening process and through ongoing KYC checks linked to withdrawals.

We also strongly recommend that adults in Pakistan take the following practical steps on shared devices:

• Never save your be99 login credentials in a browser on a shared phone or computer.
• Use a strong, unique password that family members — particularly children — cannot guess.
• Enable screen lock on your phone so that the be99 app cannot be accessed while your device is unattended.
• Use parental control software on home computers and shared tablets to block access to gaming and betting websites for users who are under 18.
• Be open with older teenagers about why these sites are age-restricted and what the financial risks of gambling are.

If you believe a minor has gained access to a be99 account — whether yours or a separate account they created — please contact our support team immediately. We take these reports seriously and will investigate and take action as quickly as possible.

8. Getting Support

If you feel that your gaming habits have moved beyond what is comfortable, the most important step is to reach out rather than continue alone. be99's support team is available around the clock and can help you set limits, activate self-exclusion or simply talk through your options without judgement.

You can reach us at any time through the live chat feature inside the platform. For written requests — such as requesting account data, raising a formal concern or requesting a specific exclusion period — use the email address below:

[email protected]

Please include your registered username in any email so that our team can locate your account promptly and respond without unnecessary back-and-forth.

For related policies, see our Privacy Policy and Terms and Conditions. You can also visit the FAQ page for answers to common account and payment questions.